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AMI Team

Karen Chiang

Karen has served in several product/application management roles in education, assessment and workforce over the last 30 years. In addition to her work in the U.S., she has extensive international experience in Asia Pacific, Latin America and Europe. Prior to joining AMI, she was a content consultant for DMAI, a company focused on developing AI technologies for education and healthcare. Previous to her work at DMAI, she was VP of Sales for Pearson covering the Emerging Markets as well as the Talent Assessment and the Versant Assessment product lines. She has also held positions in e-learning, publishing and education. Karen currently serves on the board of directors and as acting CRO of Alelo, a company that applies AI in language education and training. She has a BA from the University of Massachusetts and a MA in Education from the University of Pennsylvania.

Matthew Serrano

Matt is responsible for AMI’s technology and infrastructure. He oversees AMI’s product design, development, quality assurance, and operations with a hands-on approach to building innovative, successful, and maintainable technology. Before joining AMI, Matt was CTO and co-founder of Aplos Software, a SaaS platform providing fintech products to nonprofits and NGOs. Prior to starting Aplos, Matt worked as the Director of Engineering and IT at Pearson (formerly Ordinate Corporation), building language learning software. During his 10 years at Ordinate, he focused on developing multi-tier systems leveraging speech technologies such as telephony, WebRTC, ASR, and ML. Matt received his B.A. in English from Santa Clara University.

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